Introducing Enghouse Engage

Welcome to the Enghouse Interactive Customer Conference Hub, where you'll find details on everything you need to know for the conference including events, activities, speakers, and what to expect at Enghouse Engage.

Enghouse Engage  / enj ' hous  en ' gaj /  n.
1. a gathering of Enghouse Interactive customers, partners, and contact center product visionaries  
2. a forum to discuss and learn about industry best practices and trends that occupy the minds of contact center industry thought leaders
3. an expert mix of business and pleasure in one event that promises the most fun you've had talking about contact centers on a beach
Used in a sentence: "Register for Enghouse Engage today!"

Our conference theme, Experience the Journey, focuses on exploring best practices and new customer experience innovations. Join us in sunny Miami for an experience to remember.

Engage in Discussion Around:

  • Meeting omni-channel expectations 
  • Mobile customer service 
  • Real-time speech analytics
  • Migrating to new PBX and UC environments
  • Customer journey mapping

Conference Details

May 1-4, 2017

Conrad Hilton

1395 Brickell Ave, Miami, FL 33131
Book Your Room
*Room block is now closed*

Miami International
Fort Lauderdale-Hollywood International

Conference Registration: $399*

Register Now

For more informtaion contact 

Check in Monday morning and start the week off with product training. This once-a-year deal includes all the content from a typical $1200 onsite training course at a fraction of the cost.

Add training to your registration during checkout.

Date: Monday, May 1, 2017
Duration: 8:00 AM - 3:00 PM
Topic: CC Foundations Course 
Cost: $200 ea.

Get there early and join us for a round of golf with the Enghouse Interactive Executive team.

Entry Fee: $150.00 ea.*
Course: Miami Beach Golf Club Visit the Website
Tee Times: Starting from 9:00 AM
Transportation: Shuttle from the Conrad Hilton hotel will depart at 8 AM and return about 3 PM.

*Entry Fees include transportation between the Conrad Hilton and the Miami Beach Golf Club,
18 holes of golf, and an awards luncheon at
the clubhouse.

Join us Wednesday evening for a night in your honor. More details to come.

Watch a Sneak Peek!

Conrad Miami Hotel
1395 Brickell Ave, Miami, FL 33131, United States
Share Event